As someone that first learned to program in 8008 machine code, you aren’t really wrong, but formatting is and always will be for the weak.

it keeps transcoding my media

I’m pretty sure there is a setting (settings) to turn that off.

As of January, the company had 175 employees, and its revenue was in the double-digit millions.

And yet, it is not enough. Perhaps the lesson is to NOT take that VC money if you want your company to survive.