Nah, that’s bogus. It’s a private company, they can do what they want. They could have absolutely given OP the 5/5 rating, and just had them sign something saying that they were content with the bonus appropriate to a 4/5 rating. No one would have had to receive a penny less.

I’m surprised they haven’t just started building 5g chips right into the tvs. That’s the end goal here. Just make it so the devices don’t even need your cooperation to phone home.

Fucking clankers.