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We use a mix of FreshDesk for tickets/(some) projects/helpdesk articles and Teams/Sharepoint for documentation and distribution of info/help to techs, analysts, end users, etc.

As for the non-technical side of the answer: Basically, yeah, just document everything you can when you come across anything that needs documented.

I don’t really code, on the rare occasion that I do it’s for some one-off thing I don’t really care about maintaining or documenting.

Interesting, thanks!

I’ll have to check that out, thank you!

Thanks for the tip, I’ll have to check that out!

A really good launcher!

Also, weather app!

If buying isn’t owning, the piracy isn’t stealing.

Shit, piracy isn’t stealing either way if you ask me but that’s another debate entirely.

Unfortunately, a lot of places have insanely draconian laws regarding “criminal tools”.

Tech worker here: Am underpaid, you are full of shit on that part.

Edit: Looking at your subsequent posts, it seems you are just completely full of shit or quite possibly trolling. Just to be safe: Welcome to my block list! :D

Can’t or won’t?

Including one that just got paid 193 million, holy shit!

Yep, reddit sure does suck at reporting, enforcing rules, and just being a company.

It’s reverting to “nasty, brutish, and short”.

Yep: Even really good non-emeritus professors get shafted. Best professor I ever had was in grad school and he basically got screwed out of a job. He’s now working in the private sector making waaaay more money. He was a legitimate genius and that university lost a lot when he left. I feel like we as a society are becoming increasingly short-sighted, or maybe we always were and I’m just now starting to realize it.

I like Connect, but Jeroba and Liftoff are pretty decent too. Thunder is pretty good too.

They’ve lied plenty of times before, why believe them now?

Time is sneaky like that.

Someone from The Verge made a bad PC assembly video and it became a running gag to dunk on them for it. Apparently the guy did another video with LTT explaining what happened: https://www.youtube.com/watch?v=QKzmYsySGFQ

Jokes aside, The Verge is alright as tech journalism goes.

Oh wow, that’s pretty cool of him actually. Thanks for linking the video!

I was just making a joke, The Verge isn’t that bad. I’ve been reading their articles for years and they’re a decent enough outfit as tech journalism goes.