I work in my company’s internal PR division and one of our tasks is to prepare the daily newsletter that is sent to all of our employees. The slightest mistake this month is becoming reason for public, vocal complaints made by our chief, citing risks to our division’s reputation. It’s like working in a nuclear power plant’s control room and having a potential chernobyl incident every single day.
Also I feel that our area lacks some sort of manual or white book. Having to remember by heart several rules and exceptions is just too stressing. It’s like playing those platform games where out of nowhere a hole opens after you dodge some obstacle and you lose anyway.
Correct me if I’m just being cranky or lazy.
It’s important to remember that division of labor is a thing. You are an employee with a job description, hopefully, and generally, there are people who are supposed to do the work, and other people evaluate, sort, distribute the work that needs to be done. That would be “managing”.
If everything is critical all the time, every day, your manager is not doing their job.
That doesn’t mean it’s something you can fix, but it’s not your fault either. Being bad at their job isn’t a particular bad failing. It’s a major inconvenience for you, but he’s not kicking cats and dogs either. I hope.
The internet doesn’t know you. I don’t know if you’re cranky or lazy, it’s also possible that your workload is reasonable but you don’t see it that way. No way to tell.
Good managing behavior includes: praising people for good work in public and also defending the people they’re responsible for if the fault is due to process, not their personal failure.
Also, if I may, an internal PR division sounds really really useless, so I’m not surprised someone is desperate to not show any signs of failure, because that’s a position that’s just asking to be “restructured”. “Internal public relations”? What?
mostly our job is to inform our employees about what’s being done within the company, mostly about projects and some internal processes which needs some degree of formality, invitations for internal events and so on. it has a role in keeping internal culture and morale too. but i believe it’s something that, with the likes of “viva engage” coming, will probably wither away. that’s another thing i’m worrying about, but for another post.